Facilities and Services in Residence

Internet, Cable and Phone Services

ID Cards

Cleaning Services, Waste Disposal & Recycling

Damages & Repairs

Laundry Facilities

Storage Rooms

Requirements to be able to Return to Residence

Mail Services
Safety and Security
Theft Prevention Tips

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Internet, Cable & Phone Services

Yes. Each residence room is linked to the University's network and this will allow you access to the internet. In order to use this service your computer requires an Ethernet card and cable. As well, all residence buildings have wireless internet service.

Yes, there is a cable television jack in your residence room. Each lounge has a cable TV outlet as well.

How can I make long-distance telephone calls?
Making long distance calls requires a calling card. StFX will provide you with a CONNEXIONS calling card number. There is no charge for the card and no surcharge for placing calls, you are only billed for calls that you make. Your telephone bill is generated on a monthly basis and you will be responsible for paying at the StFX Business Office. Telephone bills are viewable through MesAmis.

StFX provides competitive long distance rates to students via the CONNEXIONS calling card, but you may use any company's calling card. Prepaid calling cards also work for placing long distance calls. It is up to you to make those arrangements.

What is my phone number?
The Technology Support Group (TSG) will provide information about your telephone service via email to your StFX email account in mid-August. Included will be information on how to use the Meridian Mail system (voice mail), your telephone number, your CONNEXIONS calling card number, voice mail box number and password.

On campus calling simply requires dialing the four-digit extension of the person that you are trying to reach.

To contact an on-campus student from an off-campus location, dial (902) 867-4000 and when prompted enter their four digit extension followed by the number sign (#). Professors, administration and other departments can be reached from off-campus by dialing (902) 867-xxxx (their four digit extension).

Is there a way to find out other people's phone numbers?
For the phone numbers of a resident, please call (902) 867-4000 to reach our Auto-Attendant. This feature allows callers to use the telephone keypad to spell out the person's name and transfer your call to their room.

Intercom systems/courtesy phones
Courtesy phones are located outside each residence because each residence building is locked 24 hours a day. Guests may call residents by using the courtesy phone to let them know they have arrived. Each courtesy phone and all on-campus pay phones are equipped with a direct link button for Security assistance. MSB does not have a courtesy phone; there is a porter at MSB 24 hours a day to assist guests.

Help with telephone service
The Technology Support Group, located in Nicholson Hall (NH43), has walk-in service available Mon-Fri 8am-5pm. They can be reached by phoning (902) 867-2356, via email at tsg@stfx.ca or via the web at http://www.mystfx.ca/tsg/ or Toll Free at 1-888-860-2356.

Help with the internet
If you don't have an Ethernet card or network cable, can't access your email, or are experiencing other computer-related or telephone problems you should contact the Technology Support Group (TSG) at ext. 2356 or tsg@stfx.ca. The TSG website at http://www.mystfx.ca/tsg/ will also answer many internet and computer related questions.

Can I send and receive faxes?
If you require these services, you can go to the Info Desk located in the Bloomfield Centre (Ext. 2444) or the Library.

Telephone fraud and delinquent payment will result in discontinuation of telephone service.  There is a $100 charge for missing, lost or damaged telephones.

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ID Cards

New students will be issued a StFX student ID card when they arrive on campus. This card will be used for the purpose of registration, writing exams, computer labs, meal hall, library, the recreation centre and special events. This ID card is expected to last throughout the 4 years you attend StFX. They are also swipe keys to MacIsaac, Governors and Bishops Hall residences. You should always have this card with you. Returning students will be expected to bring their ID card back to school with them. A new card will not be issued without a charge. ID replacement policy – a replacement ID will be issued from the residence office. There is a fee of $20 dollars to replace a lost.  If your ID card is worn, it will be replaced at no charge if you bring it to the office with you.  Once a new ID card is made, the student relinquishes his/her right to the old card.

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Cleaning Services, Waste Disposal & Recycling

Cleaning
Residents are responsible for cleaning their own rooms, and are expected to keep their rooms and common areas in such a manner to comply with University standards of health and safety. In traditional and suite style residences, cleaning equipment (bucket, mop, and broom) is available for sign-out from your Resident Assistant. The cleaning staff will clean common area washrooms and lounges, corridors, stairwells, and laundry rooms. Vacuums will be available to residents in Governors Hall.

Residents of the apartments and Governors Hall are required to provide their own cleaning equipment. The cleaning staff will clean common area corridors, stairwells and laundry rooms.

At the end of the year, Cleaning Services and Residence Staff will inspect all rooms. Cleanliness and neatness will be part of this inspection and a $50 cleaning charge can be issued to each roommate if the room is not left in the condition in which it was found at check-in.
 

Waste Disposal & Recycling
StFX Students are Responsible Citizens Too! The university makes it a priority to recycle and expects students to adhere to our recycling policies.
 

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Damages and Repairs

Damages and/or required repairs should be reported to the appropriate maintenance department through the Residence Staff or you can contact FM at fm@stfx.ca. Your Residence Staff member will report it to Facilities Management. Residents will be held financially responsible for all damages and losses to their rooms or furnishings, including windows and doors. If the need for repairs is the result of damage, breakage, or vandalism, the residents occupying that room at the time will be held financially responsible, unless the individual responsible is found.

Students living in Residence are, as a collective, financially responsible for damages or losses in the common areas of the House or Residence in which they reside unless the perpetrator is identified. Thus, the University Management may assess the costs of repair or replacement against groups of students within a Residence or House. Damages, particularly to the common area and hallways, will be assessed in December and again in April. If you observe damage being done, please report it immediately to a Residence Staff Member.


PEOPLE WHO VANDALIZE UNIVERSITY PROPERTY ARE SPENDING YOUR MONEY. PLEASE REPORT ANY DAMAGES TO THE RESIDENCE STAFF!

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Laundry Facilities

Laundry rooms are provided in each hall for your convenience. Washers cost $1.00 per load and dryers cost $1.00 per cycle. Change machines are not provided so start saving your change! Be careful not to overload these machines, as that may cause damage that prevents other students from using them. Please treat these facilities with respect.

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Storage Rooms

Each traditional and suite style residence has a room for storage during the academic year. These rooms are available to students to store large items such as suitcases, hockey equipment, trunks etc. to save space in your residence room. If you choose to use one of these rooms, know that the University is not responsible for any lost or stolen items. Storage rooms are kept locked at all times. If you wish to gain access to one of these rooms ask your RA. All storage rooms in residence must be left vacant at the end of the academic year.  Any items left behind will be destroyed or donated to charity.

Each apartment in Power and Somers Halls has a storage unit on their floor for storage during the academic year. For residents of West St. Apartments please use apartment #4. These rooms are provided to students to store large items to save space in your room. If you choose to use one of these rooms, know that the University is not responsible for any lost or stolen items.

If you would like to store items over the summer months please inquire at Residence Services. If you are returning to the same apartment the following year it may be possible to store items in the storage room for the summer months

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Requirements to be able to Return to Residence

If you want to return to residence, you need to fill out an application during our returning student selection period which normally takes place beginning in January and ending in March. All selections take place by a lottery draw system. To be eligible to return to residence you must have at least a 55% academic average and have acquired no more than two Residence Strikes (accumulated throughout the academic year). All room assignments are at the discretion of the Residence Office.

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Mail Services

What is my new mailing address?
Name
P.O. Box ____StFX or MSB
St. Francis Xavier University
Antigonish, NS
B2G 2W5

Where do I pick up my mail?
Mail is delivered by Canada Post to the University on a daily basis. Correspondence from the University will also be delivered to your on-campus mailbox. Students at Mount Saint Bernard Residence and Lane Hall will receive their mail in the basement of Mount Saint Bernard. All other student mailboxes are located in the Bloomfield Centre. Please note that mailboxes are shared.

Where do I go to send my mail?
There is a mail drop located at the post office counter on the first floor the Bloomfield Centre. All of your mailing can be done at this station. They sell stamps as well.

Can I receive a package?
When a student receives a parcel, a notice is left in his/her mailbox. Parcels may be collected by presenting the notice and proper ID to the Post Office.

Courier packages (i.e. Purolator, FedEx, Sameday, UPS) can be delivered to, and sent through, the Residence Office. Students are notified when a parcel arrives via their StFX email or voicemail.

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Safety and Security

Residences are locked 24 hours per day. This policy has been implemented by Residence Services to provide a safe home for all students. Visitors are required to use the courtesy phones available outside each hall, unless greeted at the door by their host. Please do not allow non-residents to enter the building unless you are willing to take responsibility for them as guests. Propping exterior doors is strictly prohibited. Please do not compromise the safety and security of yourself and your housemates for the sake of convenience.

Keep your room locked at all times and lock your windows, especially if your room is on ground level. Lending your keys to others is prohibited and could result in disciplinary sanctions. If you lose your keys you must promptly contact Residence Services.

The Security Office is located in the basement of MacKinnon Hall

Security Office
StFX security conducts regular campus patrols to check, lock and unlock doors, respond to emergency situations and enforce campus regulations and the Community Code.

Campus Police
The Campus Police Force is a body composed of students, and was established to provide a safe environment for students at the University. They aid in enforcing the Community Code. Campus Police conduct regular campus patrols each evening as well as oversee the Inn and various events on campus.
 

Drive home
Drive home is a service put in place by the Students' Union to provide safe transportation to and from students' place of residence and the university campus. This service is offered in the evenings throughout the year. Call Duty Phone at ext. 5329 to schedule a pick-up.

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Theft Prevention Tips:

þ ALWAYS lock your room or apartment door and close your windows when you leave, even if you are only going to be gone for a minute.
þ Keep your keys with you at all times.
r  Never prop a door open.
r  Never leave wallets or valuables exposed; store them out of sight.
þ Keep a list of all items and serial numbers in a safe place.
þ Engrave your most valuable personal possessions with a distinctive identifying number or design
r  Never loan your keys.
þ Notify Security Services at 867-3981 immediately if a theft has occurred.

All members of the campus community must work together to make St. Francis Xavier University's residence halls
safe places to live. If you have any questions, please do not hesitate to contact Residence Services, located in the lower level of Morrison Hall.