Health and Counselling General Information

Whether you are a new student or a returning student, we would like to take this opportunity to welcome you to the Health & Counselling Centre.  Below you will find information that will help you utilize your campus centre.
 
Hours of Operation:
Monday and Thursday, 8:3am- 8:00pm
Tuesday, Wednesday and Friday 8:30am- 4:30pm
We are closed from 12:00- 1:00pm for lunch every day.
 
We have Mental Health Clinicians, Nurses and Physicians to help you with your health care needs. If you are a Canadian citizen, please have your provincial health card available. International students, please have your health insurance information available.
 
Appointments:
Please book appointments online with the Intake Nurse.
 
Cancellations:
If you plan to cancel a scheduled appointment, we require that you notify us 24 hours prior to your scheduled appointment time, or a late fee of $25.00 will be charged to your student account. You can cancel online or by emailing cancellation@stfx.ca.  This allows us to offer that space to another student who needs it. Visits will be offered either in person or virtually; please make sure you are ready to attend at the scheduled time. 
 
Confidentiality:
Please note that the services you receive at the Health & Counselling Centre are confidential.  We do not release information to your parents, your professors or anyone else without your permission or unless legally required to do so.
 
For more information please see our Confidentialty Statement and information on the Personal Health Information Act.
 
Physicians:
The physicians at the Health and Counselling Centre can assess your illness, order tests, prescribe medications, make referrals to specialists, etc.  If you have an ongoing issue, we will make every reasonable effort for you to see the same physician throughout the year.
 
Nurses:
The nurses provide many services to students, including health education, pregnancy testing, emergency contraception, regular STI testing, liquid nitrogen treatment, immunizations, injections, wound care, etc.  The nurses are happy to meet with you to help you with your health concerns.
 
Prescription refills:
You require an appointment with the physician for a prescription refill.  Please plan ahead – call to book an appointment at least 1-2 weeks before you run out of your current supply.  If you have a prescription for a controlled substance, please be aware that these cannot be transferred from province to province. 
 
STI Testing:
For individuals who are sexually active, we recommend regular STI testing twice a year, once per term, or if anything concerns you. Have questions? – arrange an appointment to see the intake nurse. 
 
Blood tests, X-rays:
Any blood tests, x-rays ordered by the physician are done at the local hospital.  Blood tests are done by appointment only at the hospital Monday-Friday 7:00am-2:30pm by calling 902-867-8821 or online at https://booking.nshealth.ca/qmaticwebbooking/index.html#/  (you will require your health card and/or your health insurance card).
 
Test results:
Due to the volume of tests ordered through the Health & Counselling Centre, we contact only those students who require follow-up.  “No news is good news”.  Please feel free to contact the nurse if you wish to inquire about your test results.
 
Contacting students/Communication:
Our preferred method of contacting students for non-urgent matters is through your StFX e-mail.  Check it regularly.  For more urgent matters, we contact you by phone – please ensure we have an up-to-date phone number for you.